Return Material Authorizations (RMA) - Training

Product Training
Operations & Inventory Management

Anne conducts detailed training on how to configure and use Orchid's Return Material Authorizations (RMA) add-on module for Sage 300.

00:00 Overview
04:03 Install & activate RMA
05:31 RMA Setup
13:00 RMA Setup to charge a variable Restocking Fee
26:02 RMA Setup to charge a fixed Restocking Fee
30:59 RMA Setup for Warranty Repairs
35:39 RMA Setup for Repairs
39:23 RMA Reports
43:14 RMA Periodic Processing
43:40 Summary of RMA templates
45:01 Summary