Articles

Browse here for announcements and general interest articles. Use the menu bar above (or main menu drop-down) to access monthly newsletters, product news, and events.

Return Policy
Returning Service: Where RMA meets ROI
Tue, 30 Apr 2024
Exceeding customer expectations is key to building brand value. How you react when your products fail that test is just as important.
 
Hand Up
Hands up for Customer Retention in FY24
Tue, 14 Nov 2023
Anne put her hand up for a panel discussion at the Sage FY24 Partner Kick-off event in Sydney.
 
People in Queue
Singapore Joins the Cheque-Out Queue
Tue, 07 Nov 2023
Singapore recently joined the growing list of countries that have either stopped using cheques or have announced plans to do so.
 
Dark Arts (Tarot Cards)
The Dark Arts of managing Multiple Entities
Fri, 27 Oct 2023
We point out some of the darker arts of managing multiple entities and complex organisational structures, then shine the light on some solutions.
 
Cheque Handover
EFT provides a Positive Payback
Sat, 21 Oct 2023
An unusual multi-company setup highlights the flexibility of Orchid’s EFT Processing module.
 
2023 to 2024
Anatomy of a Version Update
Thu, 14 Sep 2023
Releasing a new version of Orchid's modules requires a team effort. Find out a little about what's involved as we prepare for Sage 300 v2024.
 
Papua New Guinea map
Going Global with Orchid in…Papua New Guinea
Fri, 01 Sep 2023
Orchid's Sage add-on software has taken root in many corners of the world, including Australia's nearest neighbour, Papua New Guinea.